Poly Edge B20 VoIP Phone with 5-Way Calling & PoE

Overview

The Poly 2200-49805-025 is a VoIP desk phone designed to support teams that require clear communication, flexible line management, and easy installation. It accommodates up to eight SIP lines, allowing users to handle multiple direct numbers or shared extensions from a single handset. The phone features five-way audio conferencing and Poly HD Voice technology with Acoustic Fence noise reduction, ensuring clear calls even in busy or noisy environments. Its monochrome LCD screen and back-lit keys provide convenient navigation, while Power over Ethernet simplifies setup by eliminating the need for a separate power adapter.

Key features

• Five-way audio conferencing enables multiple participants to join the same call without needing an external bridge.
• Supports up to eight SIP lines for managing several direct numbers or shared extensions efficiently.
• Poly HD Voice combined with Acoustic Fence technology reduces background noise for clearer conversations.
• Monochrome LCD screen displays caller ID, line status, and menu options for quick access.
• Back-lit keys assist users in low-light conditions or during early or late calls.
• Two 10/100Base-TX Ethernet ports allow network pass-through, reducing cable clutter by sharing a single network drop with a computer.
• Power over Ethernet support enables installation with a single cable, simplifying desk setups.
• Includes both a desk stand and wall mount bracket to fit various workspace configurations.
• Security features include IEEE 802.1X authentication and remote management via Poly Lens and PDMS-SP cloud tools.

Key specs

• Lines supported: up to 8 SIP lines
• Audio conferencing: five-way
• Display: monochrome LCD screen
• Ethernet ports: two 10/100Base-TX
• Power: Power over Ethernet (PoE)
• Audio codecs: G.722, Opus, and other SIP/SDP supported codecs
• Security: IEEE 802.1X authentication
• Warranty: one-year manufacturer warranty

Connectivity and compatibility

This phone integrates smoothly into office networks with its dual Ethernet ports, allowing both the phone and a connected computer to share a single network drop. It supports standard SIP and SDP protocols, ensuring compatibility with a wide range of VoIP systems and service providers. The inclusion of modern codecs like G.722 and Opus helps maintain high audio quality while optimizing bandwidth usage.

Installation and setup

Setup is straightforward thanks to Power over Ethernet, which eliminates the need for a separate power supply and reduces cable clutter. The phone comes with both a desk stand and wall mount hardware, offering flexible placement options to suit crowded workstations or narrow hallways. Its back-lit keys and clear LCD screen make initial configuration and daily use intuitive, even in low-light environments.

Ideal uses and environments

This VoIP phone is well suited to busy office areas such as reception desks, sales teams, and remote workstations that require handling multiple calls simultaneously. Its noise reduction features and clear audio make it a strong choice for open-plan offices and small meeting rooms where background noise can interfere with communication. The device’s flexible line management and conferencing capabilities support collaborative workflows and efficient call handling.